Alaska Airlines

How Alaska Airlines was able to proactively close potential security gaps by retiring unsupported operating systems.

Alaska Airlines is a major American airline headquartered in Seattle, Washington. It is one of the five largest airlines in the United States when measured by fleet size, scheduled passengers carried, and the number of destinations served.

The airline operates out of five hubs, with its primary hub being at Seattle–Tacoma International Airport. As of 2020, the airline employs over 16,000 people and has been ranked by J. D. Power and Associates as having the highest customer satisfaction of any of the traditional airlines for twelve consecutive years.

The Challenge

Alaska Airlines had some 350 windows servers running Windows Server 2003. Given that Windows Server 2003 is no longer supported those environments became a risk liability. The servers ran old applications, without available install- media and source files.

The Solution

Alaska Airlines had some 350 windows servers running Windows Server 2003. Given that Windows Server 2003 is no longer supported those environments became a risk liability. The servers ran old applications, without available install- media and source files.

Results

  • Ensured non-compliant OS environments were retired and removed from audit schedule
  • Eliminated exposed security gaps and improved security posture
  • Reduced operational cost of on-prem server maintenance
  • Reduced cost of application migration

“Virtamove allowed for a simplified and efficient migration of Windows Server 2003 to a modern operating system environment. Virtamove’s magic allowed us to reduce the upgrade burden of our application teams allowing them to focus on other projects while our infrastructure teams concentrated on reducing tech debt, increasing security, and maintaining manageability of our systems.”

Michael Jude

Director of Infratructure Engineering, Alaska Airlines

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