Support

VirtaMove Support

VirtaMove Support is here to help you

VirtaMove is committed to providing our customers with world class technical support to ensure the success of their Windows modernization projects.

VirtaMove Support is an annual subscription available at two levels:

  • Standard Support – for assistance within normal working hours Monday to Friday, from 8 am to 5 pm (US EST).
  • Premium Support – for assistance outside Standard Support hours to accommodate maintenance or migration windows scheduled for off hours.

VirtaMove’s Standard and Premium annual Support subscriptions include:

  • Phone and email support requests
  • Access to the online VirtaMove Support Portal
  • Product releases as available

Phone: +1 866.980.2770, use option 3 to leave a message for the next available support person. Please provide the following in your message:

  • Your email address
  • Your activation code
  • A brief description of your issue

Email: support@VirtaMove.com
VirtaMove Support Portal: Click here to log in.

Policies

Read about Support Policies for VirtaMove software products.

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Professional Services

Read about the Professional Services that VirtaMove can provide for your Windows application Monitoring, Migration, and Maintenance software subscription.

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Documentation

User Documentation for VirtaMove software products is available in HTML and PDF.

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How do I subscribe to VirtaMove Migration Intelligence products?